Privacy Policy
Last updated: August 2026
Complimentary delivery across India — hand-embroidered, made in small numbers
Last updated: August 2026
Last updated January 14, 2026
Rudrayani.com is aware of your concern over how your personal information is handled and shared, and we will take precautions to secure it. To discover more about our privacy practices, kindly read the information below. You acknowledge that you accept the practices and policies outlined in this Privacy Policy by visiting the Rudrayani website and domain name, as well as any other linked pages, features, content, or application services offered from time to time by the Company in connection therewith (collectively, the "Website"). You also acknowledge that you have used any of our services.
This privacy statement explains how the Company handles any personally identifiable data (referred to as “Personal Information”) that it collects from you when you use its services and access its website. This policy does not cover the actions of organizations under the ownership or control of the Company, nor does it cover people under its management or employment.
This Privacy Policy applies to the information collected through the Website when you browse, create an account, place an order, make a purchase, contact us, or otherwise use the services provided through the Website.
By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it.
In addition to allowing users to create user accounts and make purchases over the Website, the data we collect from customers helps us to personalize and improve our services. We obtain the following kinds of data from our clients.
To provide you with the greatest shopping experience possible, Rudrayani keeps track of your information. Your email address and a password are required when you register (log in). As a result, each time you visit our website, we can access your account. Additionally, we need your name, phone number, email, billing address, and shipping address in order to complete your purchase.
Your order cannot be filled without this data and your credit card number. Specific members of our staff and chosen outside parties, such as our payment card processor and shipping service provider, engaged in the execution of your transaction and delivery of your item may receive access to this information. Your phone number or email address may also be required if we need to get in touch with you regarding your order.
We may use the information provided by you to process your orders, confirm your purchases, arrange delivery, communicate with you regarding your account or orders, and provide you with the services available through the Website.
In addition, if you have given us permission to do so, we may send you offers or information through email to let you know about new services or special promotional programmes. Only Rudrayani members who have opted in to receive emails or who have made purchases from our website are sent emails.
You can let us know at any time if you’d like to stop getting these emails. We also maintain a record of all of your previous purchases, returns, and credits. In order to better serve your requirements, we might also ask you for details about your demographics and personal preferences.
The information collected from you is used to provide and maintain the services available through the Website. It helps us process and fulfil your purchases, maintain your account, communicate with you about your orders, and understand your preferences.
We may also use the information to improve our products, services, website experience, and the way in which our customers interact with Rudrayani. Information relating to your previous purchases, returns, credits, demographics, and personal preferences may help us understand your requirements and provide you with a better shopping experience.
Where you have provided permission to receive promotional communications, we may use your email address or other contact information to send you information regarding new services, offers, or special promotional programmes.
When you place an order through the Website, we keep a record of the details associated with that order. This may include your name, contact information, billing address, shipping address, order details, purchase history, returns, and credits.
This information allows us to complete your transaction and maintain an accurate record of your purchases. It may also be used to assist you when you contact us regarding a previous order, return, or credit.
Your payment information may be provided to the payment card processor involved in completing your transaction. Rudrayani does not require this information for purposes unrelated to completing your purchase.
Rudrayani may share the information necessary to complete your transaction with selected outside parties involved in providing our services. These parties may include our payment card processor and shipping service provider.
Information may also be made available to specific members of our staff who are engaged in processing your order, arranging delivery, providing customer assistance, or carrying out other activities necessary to provide our services.
We take precautions to ensure that the information shared for these purposes is handled appropriately and is used in connection with the services being provided.
Rudrayani may use your phone number or email address to contact you when communication is required in connection with your account, purchase, order, delivery, return, or other service-related matter.
Where you have given us permission to send promotional communications, we may also contact you by email regarding new services, offers, or special promotional programmes.
You may let us know at any time if you no longer wish to receive promotional emails from us.
Rudrayani maintains records of previous purchases, returns, and credits associated with customers. These records help us understand your shopping history and serve your requirements more effectively.
We may also ask you to provide information regarding your demographics and personal preferences. This information may be used to better understand customer requirements and improve the shopping experience provided through the Website.
Rudrayani is aware of the importance of protecting your personal information. We take precautions to secure the information collected from you and to limit access to it to specific members of our staff and selected outside parties who require the information in connection with providing our services.
However, you should understand that no method of handling or transmitting information can be considered completely secure. Rudrayani will continue to take reasonable precautions to protect the personal information entrusted to us.
Rudrayani may update this Privacy Policy from time to time in order to reflect changes in our practices or services. Any updated version of this Privacy Policy will be made available through the Website.
The date shown at the beginning of this Privacy Policy indicates when it was last updated. We encourage you to review the Privacy Policy from time to time so that you remain aware of how your information is handled by Rudrayani.
By visiting or using the Rudrayani Website and using any of our services, you acknowledge that you have read and understood this Privacy Policy and accept the practices and policies described in it.
If you do not agree with the practices outlined in this Privacy Policy, you should discontinue your use of the Website and its services.